The Internal Revenue Service (IRS) is making an effort to improve service this tax season by announcing special Saturday hours for the next four months at Taxpayer Assistance Centers (TACs) across the country. This initiative will take place on the following Saturdays: February 11th, March 11th, April 8th, and May 13th, with office hours from 9 AM to 4 PM. No appointments are required, and over 40 locations plan to be open on February 11th, with 58 offices currently scheduled for March 11th.

Acting IRS Commissioner Doug O’Donnell stated, “These Saturday openings are part of the extra steps the IRS is taking to make a difference for taxpayers. IRS employees are working hard to help people by making improvements across our operations.” The funding from the Inflation Reduction Act is allowing the IRS to add more employees to better assist taxpayers during this filing season and beyond.

What Services are Provided? The TACs provide in-person help from IRS employees. During these special Saturday hours, individuals can walk-in for all services routinely offered at an office, except for making cash payments. Professional foreign language interpretation will be available through an over-the-phone translation service, and sign language interpreter services will be scheduled for a later date.

If someone has questions about a tax bill or IRS audit or needs help resolving a tax problem, they will receive assistance from IRS employees specializing in those services. If these employees aren’t available, the individual will receive a referral for these services. The IRS encourages everyone to first check IRS.gov for information before traveling to a TAC, as they may find an online resource to resolve their tax concern.

What to Bring For those visiting the TACs, it is recommended to bring the following documents:

  • Current government-issued photo identification
  • Social Security cards or ITINs for themselves and all members of their household
  • Any IRS letters or notices received and related documents
  • For identity verification services, two forms of identification and a copy of the tax return for the year in question (if filed)

In conclusion, the IRS is taking extra steps to better assist taxpayers this tax season. With special Saturday hours and the availability of professional assistance, individuals can receive the help they need to resolve their tax concerns. Learn more about the hours here: https://www.irs.gov/newsroom/irs-announces-special-saturday-hours-for-face-to-face-help-dozens-of-taxpayer-assistance-centers-open-across-the-nation

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